One of the key ingredients to our success has been our commitment to supporting our customers. Attenti’s ability to attract the best and brightest, our investment in training and development, and our strong focus on customer needs have made us an industry leader in electronic monitoring.
Built on a reputation of excellence, the Attenti Monitoring Centers operate 24/7 and offer quality service. Our extensively trained customer service agents provide responsive and reliable customer support. We also offer customizable monitoring solutions such as alert triage, outbound alert resolution calls, and officer notifications.
Experts on our products and software, our account managers provide training, agency-specific services, and program support. Our customer-first culture has generated many long and loyal customer relationships.
Attenti's training is effective, streamlined, interactive, and successful. Tailored to meet the needs of the agency, our training options include onsite, webinar, and video. Our comprehensive and efficient implementation plans are based on extensive experience and best practices.