Quality Engineer

UNITED STATES - Odessa, FL

Description

For over two decades, Attenti has been committed to keeping our clients, partners and the people who trust in them on safe ground. Our innovative monitoring solutions make a tangible difference to people’s lives. To law enforcement officers out in the field; to communities tasked with reintegrating participants back into civilian life; to public authorities entrusted with making efficient use of taxpayer money. Wherever we operate, our extensive knowledge, veteran team of experts, and innovative electronic monitoring systems are trusted the world over to make society safer, more secure and advanced for everyone.

Attenti offers Medical, Dental, Vision, STD/LTD, Life Insurance, and 401k benefits. Also provides PTO, sick, and vacation hours annually; wellness program; 10 paid holidays.

Attenti US, Inc. is a EEO employer. Candidates must be able to pass a drug and background screen.

SUMMARY

Will lead all quality initiatives at the US site including managing the QMS, reviewing and measuring quality KPIs, managing ISO 9001 including recertification, incoming inspection, reviewing RMA data and trends, analyzing main quality problems and handling them with the development group, deep dive to root cause analysis and corrective actions, vendor auditing and scoring, managing supplier quality, reviewing quality process and procedures, preparing quality presentations and managing quality forum. Will have cross company communication with production, development, engineering, purchasing and other departments. This job requires knowledge in electronics production and mechanical parts.

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

  • Review and enhance company quality policy procedures and standards.
  • Manage the implementation and ongoing maintenance of the ISO quality management system.
  • Responsible for training auditors, scheduling, and coordinating all internal audit activities.
  • Definition, proofing, and documentation of internal policies and procedures, including document control administration.
  • Ability to advise, mentor, and maintain all operating and quality procedures for all areas of the plant.
  • Lead process events to map, improve, document, implement, and auditing of supporting and core processes.
  • Initiate, plan, and lead activities that promote the company’s ability to meet quality and reliability standards.
  • Prepare quality presentation and manage quality forums.
  • Monitor and provide guidance to other managers and teams on quality measurements.
  • Where appropriate, advise on changes and how to implement them and provide training, tools and techniques to enable others to achieve international quality standards.
  • Track internal processes effectiveness, and customer complaints.
  • Determine, track, and follow up with ISO implementation action items across all departments
  • Track internal processes effectiveness, and customer complaints
  • Lead problem solving and root cause analysis, along with implementing counter measures and/or facilitating and verification of corrective actions.
  • Provide reports on performance of different functional areas. Reporting on a regular and requested basis and the ability to generate actions to improve performance.
  • Identify and remedy defects in parts from outside vendors.
  • Track all relevant information from outside vendors. i.e. first article inspections, supplier corrective actions, supplier quality, incoming inspection.
  • Compile and analyze statistical quality data for RMA, incoming inspection, and other areas.
  • Investigate customer complaints and product issues.
  • Perform supplier audits
  • Lead meetings with relevant departments to discuss quality improvement, root cause analysis, and quality trends.

Requirements

QUALIFICATIONS:

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Must be self-motivated, show initiative, possess a positive attitude, and work well independently, organized in daily work
  • Good communication and presentation skills
  • Knowledge of the ISO process and standard clauses
  • Excellent computer skills including Excel, Word, Visio, Power Point and Outlook
  • Ability to perform effective & organized problem solving
  • Knowledge in root cause analysis
  • Knowledge in electronics production and mechanical parts
  • Must be vaccinated for Covid19

EDUCATION and/or EXPERIENCE

  • Associate degree in an appropriate technical discipline or equivalent experience and demonstrated knowledge.
  • Five or more years of relevant experience in an electronic manufacturing environment
  • Must have knowledge in reading mechanical drawings
  • ASQ Certified Quality Engineer (CQE) and/or Certified Quality Auditor (CQA) preferred
  • ISO 9001 implementation experiences preferred
  • Strong MS Office software experience is required with a focus on MS Excel.
  • Experience in supplier audits and material handling

We are the Know-How company